FAQs
General FAQs
- I cannot login into WorkForce. What should I do?
- What is Two-Factor Authentication (2FA), and how do I set it up?
- What is the difference between a User and an Employee?
- How do I update my own password?
- Who is the WorkForce Global Administrator?
- What is the 'Organisation Creator' permission, and how do I create a new company on WorkForce?
People FAQ
Payroll FAQs
- Why I cannot update the employees' Attendance hours?
- Why isn't SSC being deducted for a particular employee?
- Why isn't tax being deducted for a particular employee?
- How do I create a new FS3 when an employee gets married?
- How do I upload a digital signature for the FS3s?
- End-of-year process on Payroll and Leave